Legal Information

Reading Borough Council is the accountable body for Elevate Berkshire and works with partners across Berkshire - all six Berkshire local authorities, Ways into Work and The Princes Trust.  This privacy policy explains how we use any personal information we collect about you when you register on this website.

The legal basis for collecting, using and storing your data

The Council is allowed to process your data if you have given your consent.  You have a ‘right to be forgotten’ so you can ask for your personal information to be deleted where:

  • It is no longer needed for the reason why it was collected in the first place
  • You have removed your consent for us to use your information and we do not have to keep your information for legal reasons

If we have shared your personal information with others, we will do what we can to make sure those using your personal information comply with your request for erasure.

We may not be able to delete your personal data if it is needed for legal reasons, for reasons of public health, public interest or for medical purposes.

You may withdraw your consent at any time by contacting us at or writing to Elevate Berkshire, Thamesbridge, 330 Northumberland Avenue, Whitley, Reading, RG2 8DH. 

What data do we collect about you?

We collect information about you when you register with ElevateMe, the information we collect is your first name, surname, telephone number and email address.  Website usage is collected using cookies.  

How will the data be stored?

The data will be stored on secure encrypted laptops and systems.

How will we use the information about you?

We collect information about you for the purpose of assisting you with any employment opportunities, training and advisory services.  We will use information collected in your registration to personalise your repeat visits to the website.

Elevate Berkshire will not share your information with organisations outside the Elevate partners.

How long will the information be stored for?

If your account becomes dormant (i.e. unused for 12 months) your account will be closed and all information securely deleted.  As long as your account is active it will be stored until such time as the Elevate project ceases or the websites are removed, in which case all information will be securely deleted.


We would like to send you information about Elevate services which may be of interest to you.  If you have consented to receive updates you may opt out at a later date.  You have a right at any time to stop us from contacting you.  If you wish to stop being contacted please email or write to Elevate Berkshire, Thamesbridge, 330 Northumberland Avenue, Whitley, Reading, RG2 8DH.   Have they positively opted in?

Access to your information

You have the right to request a copy of the information we hold about you.  If you would like to request a copy of some or all of your information please email or write to Elevate Berkshire, Thamesbridge, 330 Northumberland Avenue, Whitley, Reading, RG2 8DH.  You may also use these contact details to let us know if any information we hold about you is inaccurate.


Session cookies are used to determine whether users are logged into the site. These are deleted once your browser is closed.

An optional cookie may be set when a user logs into the site, should they select the 'Remember Me' option. The cookie is used to remember and restore a user's session.

Elevate Berkshire may track the pattern of usage across the website using anonymous third-party analytics cookies. A cookie is a small data file that a website places on your hard drive for future use. Cookies can record your preferences when visiting a particular site and can help identify visitor trends for statistical analysis of our site. The use of such cookies can enable us to provide a better experience on our site by improving content, modifying navigation and generally making our site more user-friendly. If you prefer not to receive cookies, you can adjust your internet browser to disable cookies or to warn you when cookies are being used.  For further information visit

Other websites

Our website contains links to other websites.  This privacy policy only applies to the Elevate suite of websites so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and will place any updates on the ElevateMe website.